Michael Plank, University of Canterbury; Shaun Hendy, University of Auckland, and Siouxsie Wiles, University of …
Read More »Big power companies face probe into customer-saving tactics
Fears the big power companies will stifle small competitors is prompting the Electricity Authority to mount an investigation into the practice of customer “saves” and “win-backs” to prevent customers switching provider. The regulator issued figures showing that some small retailers, particularly Pulse Utilities (Just Energy) and Hunet Energy, which targets Asian customers on Auckland’s North Shore, have been particularly hard …
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